Privacy Policy – BINIMOY

Effective Date: May 19, 2026

BINIMOY (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how BINIMOY collects, uses, stores, and protects information when you use the BINIMOY mobile application and related services.

By using the BINIMOY app, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

To provide our scrap collection and recycling services, we may collect the following information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Pickup Address
• Profile Information provided by the user

Service Information

• Scrap pickup requests
• Types of recyclable materials submitted
• Booking history
• Communication with scrap partners

Device & Technical Information

• Device type and operating system
• App usage information
• IP address
• Crash logs and analytics data

Location Information

BINIMOY may collect location information to facilitate doorstep pickup services and improve user experience. Location access is only used with your permission.

2. How We Use Your Information

We use collected information for the following purposes:

• To provide doorstep scrap pickup services
• To connect users with verified scrap partners
• To manage pickup bookings and schedules
• To communicate service updates and notifications
• To improve app performance and user experience
• To ensure safety, fraud prevention, and service reliability
• To comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share limited information with:

• Verified scrap collection partners for completing pickup requests
• Service providers supporting app functionality and analytics
• Legal authorities when required by applicable law

4. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure. However, no digital platform can guarantee complete security.

5. User Permissions

The BINIMOY app may request certain permissions including:

• Location access for pickup services
• Phone access for customer support communication
• Camera access for taking scrap images and updating profile images

You can manage or disable permissions anytime through your device settings.

6. Data Retention

We retain user information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce policies.

7. Children’s Privacy

BINIMOY is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Services

The app may use trusted third-party services such as analytics, notification, or payment service providers. These services may collect information according to their own privacy policies.

9. Your Rights

Users may:

• Access their personal information
• Request correction of inaccurate data
• Request deletion of their account and personal information
• Contact us regarding privacy-related concerns

10. Changes to This Privacy Policy

BINIMOY may update this Privacy Policy from time to time. Updated versions will be posted within the application or official website. Continued use of the app after changes indicates acceptance of the updated policy.

11. Account Deletion

User can request deletion of their account and personal information from the app via email (support@binimoy.co.in)

12. Contact Us